In January of 2013, Ben Soto and his family moved their longtime auto repair business to Mt. Greenwood in an effort to grow their business and serve even more customers.
At their new shop, the Sotos used the same approach that had served them well for so many years before: exceed expectations by being a trustworthy neighbor and providing the highest level of technical skill in repairing the vehicles of local residents.
Given the outstanding success of Complete Car Care since it opened in Mt. Greenwood, that strategy is working.
Located at 3424 W. 111th St., Complete Car Care takes care of everything in, on or under a vehicle, including engines, brakes, tune-ups, transmissions, suspension repairs, tires, wheel alignments, exhaust systems, emission tests, oil changes, batteries, AC repairs and more!
Complete Car Care has also thrived due to its quality work and family atmosphere, and the word about its many satisfied customers soon got around the neighborhood on Facebook pages such as Moms of Beverly and through references from local residents such as the members of the Fr. Perez Knights of Columbus.
Ben operates the business along with his father, Raul, and mother, Laura. The Soto Family has been in the auto repair business since 1988, and in 2012, the continuing success of their previous service center in Chicago required that they find a bigger space.
They found a site in Mt. Greenwood that was formerly occupied by an auto tire business. Although the property had been vacant for three years and was a chronic eyesore for the neighborhood, it was perfect for the Sotos’ family business.
However, the site required renovations to meet the their high standards. In preparing to open their auto center, the Sotos invested their time and money and spent nearly two months renovating the unsightly property into an attractive, clean and welcoming facility.
And when the Sotos held the grand opening of Complete Car Care and local residents saw the transformation of the site, the new business was enthusiastically welcomed by the community and officials with the Mt. Greenwood Chamber of Commerce.
That enthusiasm has increased as the Sotos have consistently shown that they run a family business that takes pride in providing a clean, friendly place that treats its customers—and neighbors—with respect and honesty.
Local residents are even happier after they get their autos fixed at Complete Car Care, where total customer satisfaction is the number-one goal.
Ben Soto is a National Institute for Automotive Service Excellence (ASE) certified mechanic and has been an auto technician since 1997. He is a 1998 graduate of Morgan Park High School and then completed his automotive training at Lincoln Technical Institute.
Complete Car Care is certified as a National Mobil 1 Service Center, a certified AC-Delco Automotive Repair Shop, and it is a member of the Motorcraft Professional Service Network.
“We aim to be a one-stop shop and to help in every way we can,” said Ben. “We provide just about every automotive repair you can imagine. Quality, service and peace of mind are what our customers get every time they come to our family business.”
The Sotos are proud to serve Mt. Greenwood and be a good neighbor.
“We take pride in having a clean facility,” said Ben. “The comments and feedback that we have received about our business are always good, and we truly appreciate the opportunity to serve the community.”
In just eight-and-a-half years, Complete Car Care has built a long list of repeat customers. In addition to great service, the shop offers money-saving specials like a $27.99 Mobil 1 oil change or a $89.99 A/C recharge.
Complete Car Care also offers discounts for first responders.
“We at Complete Car Care would like to thank the community for all of its patronage and support,” said Ben. “We thank our customers for their support and faith in our family. We look forward to serving even more local residents over the coming years.”
For service from a family you can trust, bring your auto to Complete Car Care.
The service center is open from 8 a.m. to 6 p.m., Monday through Friday.
For more information, call Complete Car Care at (773) 429-1100.